Scheduling Appointments
- All services are by appointment only.
- Using our website, you can reschedule or cancel your appointments up to 48 hours before your scheduled appointment time.
- To cancel or reschedule less than 48 hours from your scheduled appointment time, please text us for assistance at 470-864-8869.
- Any cancellations or reschedule requests within 24 hours of your scheduled appointment will be charged a $25 fee, and the collected deposit will be non-refundable.
- All appointment requests with less than 24 hours notice will be subject to a 20% surcharge.
- If you need to make any changes to your scheduled appointment, such as vehicle, location, time, or services, please text us for assistance at 470-864-8869. We will do our best to accommodate change requests, however due to our schedule with other clients, not all changes may be able to be accepted.
Deposit Payments
- We require a deposit payment to reserve your service appointment.
- Deposits can be made using our booking website, or through any of our accepted electronic payment methods viewed here.
- Collected deposits for tickets over $350 are non-refundable.
- Collected deposits may be refundable for tickets under $350 when cancelling at least 48 hours before your scheduled appointment time.
- Collected deposits may be non-refundable, but applied as credit to future invoices, for tickets under $350 when cancelling or rescheduling more than 24 hours from your scheduled appointment time. The credit must be used within 45 days of the originally scheduled appointment.
Invoice Payments
- Invoice payments are due at the time of completed service.
- Unpaid invoices will be subject to a late fee of 10% after 48 hours, and an additional 10% fee every 48 hours thereafter that the invoice remains unpaid.
- Repeated overdue invoices may result in termination of future services, or requirement of prepayment for services in the future.
- No refunds will be provided for the work completed. If you are not completely satisfied with the work completed or services provided, you must contact us within 48 hours and we will make best efforts to correct the issues in a timely manner.
Service Cost
- We reserve the right to update our pricing at any time.
- Pricing estimates made through our booking system will be guaranteed for 30 days. After 30 days, estimates will be reset and subject to current pricing.
- Estimate tickets created through our booking system are not exact quotes, they are estimateswith a starting price based on vehicle size and services requested.
- If a service does not show a price (it will show "Estimate Required" or "$0") and you would like a more accurate estimate, please text us at 470-864-8869 with a few photos of the area(s) in question. Photos can also be emailed at uwant1autospa@gmail.com
- Final pricing will always be determined by the condition of the vehicle on the day of the appointment, as the condition of the vehicle can change up to the time of the appointment.
Effective as of July 30, 2020
